Terms & Conditions
Our terms and conditions apply to every client using our services. We strongly recommend reading these terms and conditions carefully before using any of our services.
UK Governance
Our terms and conditions are in accordance with the UK law, and failing to comply with our terms and conditions means you are failing to comply with the UK law.
Acceptance
By using our website, you are giving your consent to fully complying with all of our terms and conditions listed. You will not use this website for any unlawful or prohibited purposes mentioned by these terms and conditions. If you do not accept these terms and conditions, then you should not use our services. Failure to read these terms and conditions before using our services can lead to unexpected disappointment in your experience.
Changes
We reserve the right to change our terms and conditions at any time without notice. We recommend you read our terms and conditions before each time you use any of our services to keep updated with any changes that may have been made.
Payment
We charge a full payment in advance for each of our services. We will send an invoice to you via email detailing the full cost of our service, with no hidden costs. You will then be able to pay us via bank transfer.
Plagiarism and Copyright
Alkyone holds all copyright, trademarks and intellectual property rights in this website. None of the website content should be stored, distributed, sold, copied, downloaded, or transmitted without our prior consent.
Alkyone does not take responsibility for any of your work breaching anti-plagiarism or copyright guidelines. Alkyone ensures that our services are plagiarism-free, original, and unique.
Client Requirements and Delivery Time
All requirements must be provided to us during our consultation stages and before we start doing any work on your document. Consultations will always be free of charge. Failure to provide us with all requirements before we start working on your document may delay your work being returned back to you and may therefore not be returned within the agreed timeframe. Should this be the case, we will not accept any liability or fault for not returning your document within the agreed timeframe and will not offer a refund, if requested, with this reasoning.
Refund Policy
If you are left unsatisfied with our service with a justified reason, then please contact us first to let us know and we will discuss your concerns and rectify them. If you are still left unsatisfied after we have tried to rectify the issue, then we will offer a 100% refund if you let us know within 7 days of the most recent work that has been returned to you.
